fachai88 Privacy
Policy

1 Personal Data We Collect

fachai88 collects personal data from you in several ways: directly when you register an account or interact with our platform, automatically when you use our website, and from third parties such as payment processors and identity verification services. The categories of personal data we collect include the following:

1.1 Registration Data

When you create a fachai88 account, we collect the personal information you provide during the registration process, including:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify that you are at least 21 years of age)
• Valid Philippine mobile number
• Email address
• Username and password (stored in encrypted form)
• City or region of residence within the Philippines (e.g., Metro Manila, Cebu, Davao, Quezon City, Makati)

1.2 Identity Verification (KYC) Data

As required by Philippine anti-money laundering regulations and responsible gaming obligations, fachai88 may request the following identity verification documents before processing withdrawals or at any other time deemed necessary:

• Copy of a valid Philippine government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, SSS ID, UMID, PRC ID, Voter's ID)
• Proof of address (e.g., utility bill, bank statement, or barangay certificate issued within the last three months)
• Selfie photograph holding your ID (for liveness verification)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account showing your registered name)

1.3 Financial Transaction Data

When you make deposits or withdrawals on fachai88, we collect transaction-related data including the payment method used (e.g., GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (₱), transaction dates and times, and transaction reference numbers. We do not store full payment account credentials — these are handled directly by our certified payment gateway partners.

1.4 Gaming Activity Data

fachai88 maintains detailed records of your gaming activity on the platform, including games played, bet amounts, game outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.

1.5 Technical and Device Data

When you access the fachai88 website, we automatically collect certain technical data about your device and connection, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Referring website or source (if applicable)
• Cookie identifiers and session tokens

1.6 Communications Data

If you contact fachai88 via live chat, email, or any other communication channel, we retain records of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your inquiry, improve our customer service, and maintain records for compliance purposes.

2 How We Use Your Personal Data

fachai88 uses the personal data we collect for the following specific purposes. We only use your data for purposes that are compatible with the reason it was originally collected.

fachai88 will not use your personal data for any purpose not listed above without first obtaining your explicit consent, unless we are required to do so by applicable Philippine law or a valid regulatory directive.

3 Legal Basis for Processing

fachai88 processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Our legal basis for processing your personal data depends on the specific purpose for which it is used:

• Contractual Necessity: Processing your registration data, KYC documents, and financial transaction data is necessary to fulfill our contractual obligations to you as a registered fachai88 player — specifically, to operate your account and process your deposits and withdrawals.
• Legal Obligation: Processing your KYC data and financial transaction data for anti-money laundering compliance, age verification, and regulatory reporting is required by applicable Philippine law, including the Anti-Money Laundering Act (AMLA) and PAGCOR regulations.
• Legitimate Interests: Processing your technical data and gaming activity data for platform security, fraud prevention, and responsible gaming monitoring is based on our legitimate interest in maintaining a safe and fair gaming environment for all Filipino players.
• Consent: Processing your personal data for marketing and promotional communications is based on your explicit consent, which you may withdraw at any time by updating your account preferences or contacting our support team.

4 Data Sharing & Third Parties

fachai88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:

4.1 Payment Service Providers

To process your deposits and withdrawals, fachai88 shares necessary transaction data with our certified payment gateway partners, including GCash, PayMaya, ShopeePay, BPI, BDO, and Metrobank. These providers process your payment data under their own privacy policies and are bound by applicable Philippine financial regulations.

4.2 Identity Verification Services

fachai88 may use third-party identity verification service providers to assist with KYC processing and document authentication. These providers are contractually bound to process your data only for the purpose of identity verification and in accordance with applicable data protection law.

4.3 Regulatory and Law Enforcement Authorities

fachai88 may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by applicable law, court order, or valid regulatory directive. We will notify you of any such disclosure where legally permitted to do so.

4.4 Technology and Infrastructure Providers

fachai88 uses third-party technology providers for hosting, cloud infrastructure, analytics, and customer support tools. These providers act as data processors on our behalf and are contractually prohibited from using your data for any purpose other than providing services to fachai88. All such providers are required to maintain appropriate technical and organizational security measures.

4.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of fachai88's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

5 Cookies & Tracking Technologies

fachai88 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, maintain your session security, and analyze how the platform is used. The following types of cookies are used on the fachai88 website:

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies will prevent you from accessing your fachai88 account. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

6 Data Security

fachai88 takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the fachai88 platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial data cannot be intercepted in transit.
• Password Hashing: Your fachai88 account password is never stored in plain text. We use strong cryptographic hashing algorithms to store password data securely.
• Access Controls: Access to your personal data within fachai88 is strictly limited to authorized personnel who require it to perform their job functions. All staff with access to player data are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): fachai88 offers two-factor authentication for all registered accounts. We strongly encourage all Filipino players to enable 2FA to add an extra layer of security to their fachai88 account.
• Regular Security Audits: fachai88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our platform infrastructure.
• Secure Data Centers: Player data is stored on secure, access-controlled servers with physical security measures, redundant backups, and disaster recovery capabilities.

7 Data Retention

fachai88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

• Account Data: Retained for the duration of your active fachai88 account, plus a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• KYC Documents: Retained for a minimum of five (5) years following account closure, in compliance with the Anti-Money Laundering Act (AMLA) and PAGCOR regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations and AMLC reporting obligations.
• Gaming Activity Data: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
• Communications Data: Retained for a minimum of two (2) years from the date of each communication, for customer service quality assurance and dispute resolution purposes.
• Technical and Device Data: Retained for a maximum of thirteen (13) months from the date of collection, after which it is anonymized or deleted.
• Marketing Preferences: Retained until you withdraw your consent or close your fachai88 account, whichever occurs first.

Upon expiry of the applicable retention period, fachai88 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

8 Your Data Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by fachai88. To exercise any of these rights, please contact our Data Protection Officer via the contact details provided in Section 10 of this Privacy Policy.

8.1 Right to Be Informed

You have the right to be informed about how fachai88 collects, uses, stores, and shares your personal data. This Privacy Policy is our primary means of fulfilling this obligation. We will notify you of any material changes to this policy in accordance with Section 10.

8.2 Right to Access

You have the right to request a copy of the personal data that fachai88 holds about you, including information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared. We will respond to verified access requests within thirty (30) days.

8.3 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data that fachai88 holds about you. You may update certain account information directly through your fachai88 account settings. For changes to KYC data or other sensitive information, please contact our support team with supporting documentation.

8.4 Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where the data has been unlawfully processed. Please note that this right is subject to our legal and regulatory retention obligations described in Section 7 — we cannot delete data that we are legally required to retain.

8.5 Right to Data Portability

You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that we transmit this data to another data controller where technically feasible. This right applies to data that you have provided to us and that we process on the basis of your consent or contractual necessity.

8.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, in which case we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

8.7 Right to Lodge a Complaint

If you believe that fachai88 has processed your personal data in violation of the Philippine Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so that we can address your concern directly and promptly.

9 Minors & Age Restriction Policy

fachai88 is strictly an adults-only platform. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register an account and participate in any gaming activity on the fachai88 platform. We do not knowingly collect personal data from individuals under the age of 21.

During the registration process, fachai88 collects your date of birth and verifies it against your KYC documents specifically to enforce this age restriction. If you are a parent or guardian and believe that a minor has registered an account on fachai88 using false information, please contact our support team immediately via live chat so that we can take appropriate action.

fachai88 also supports responsible gaming tools that allow players to set deposit limits, session time limits, and self-exclusion periods. These tools are available to all registered players through their account settings. For more information, please visit our Responsible Gaming page.

10 Contact, Updates & Governing Law

10.1 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fachai88 handles your personal data, please contact our Data Protection Officer (DPO). Our Filipino support team is available 24 hours a day, 7 days a week via live chat on the fachai88 website. You may also reach us by email:

10.2 Policy Updates

fachai88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Any changes will be published on this page with an updated "Last Updated" date. Where changes are material, we will notify registered players via email or an in-platform notification. Your continued use of the fachai88 platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

10.3 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts and regulatory authorities of the Philippines, including the National Privacy Commission.